Customer Service Representives
Office Manager/Customer Service Representative
In addition to being a customer service representative and office manager Jeanne is a certified “fear free” professional and can help you and your pet have a less stressful visit to the vet. In fact, she uses these techniques to help her own pets have a stress- free office visit or just to get their nails trimmed. Jeanne is also interested in helping you navigate the emotional process of hospice and end of life care for your furry family members. Jeanne has worked in the veterinary field for more than 20 years and says her job remains interesting because she still experiences and learns something new each day. She loves Heritages team-oriented approach to veterinary care. When she is not working, Jeanne spends time with her husband Ed and their cats Abner and Chickadee. She really enjoys visiting her daughter Katie, son-in-law Paul and four grandchildren-Martin, Maria, Beatrice and Friedrich. She always has pictures, ask her! Jeanne loves cooking, reading, movies and spending time with her friends.
Customer Service Representative
Molly has worked with the Heritage Pet Hospital team since 2013. She is proud to be a part of the Heritage Pet Hospital team. The highlights of her work are getting to meet, greet and help our patients and clients in every way possible and going home satisfied, knowing that she has made a difference in a pet’s life. She has learned so much while working in a veterinary clinic with the help of the wonderful team-oriented staff!
Molly lives in Rochester with her husband, Dale and their three children, Connor, Brayden and Alissa. She also has her pet rabbit, Rosie and her Guinea Pig, Nadine.